Our online events are streamed through Zoom. We recommend that you upload the Zoom app to your device and become familiar with how it works before the event begins. Zoom provides a step-by-step guide at Joining-a-Zoom-meeting. Here you can learn about using the Zoom app, settings for your device and privacy
Be sure to programme the correct audio and video settings on your device and check your broadband/Wi-Fi connection. Verify these work properly well before the event begins.
We are happy to help you test your Zoom connection up to 2 days before the event. Contact us at sos@schoolofsound.co.uk and arrange a time.
Once an event has started, if you cannot join because of a faulty connection or a technical problem, there is little we can do to help other than resend the Zoom link to you.
Starting Time
The advertised time for each event is when it begins.
You may sign-in up to 30 minutes before the starting time.
Pricing
Tickets are priced for individuals. For groups, we have an honour system and ask that you buy a ticket for each person attending. Contact us to arrange special rates for large groups.
Payment
When you buy a ticket, you will receive an email acknowledgement of your order. Upon payment you will receive a Ticket which includes the Zoom link needed to sign-in at the event. We will only allow those for whom we have email addresses into the event.
Refunds
We do not offer refunds for our online events and tickets are not transferable to future events. For those experiencing technical problems, refunds will be considered on a case-by-case basis.
Recordings
Each event will be recorded and made available for one month, free of charge, to those having purchased a ticket. Anyone who did not purchase a ticket will be able to buy the recording starting one month after the event and view it online.
The recording will include your participation during the Q&A, either on audio/video or in the chat box.
If you do not wish to be part of the recording, merely keep your camera and microphone turned off and do not participate in the Q&As or add comments to the chat box. We cannot edit you out after the event.
Admission Requirements
Our talks are open to anyone with an interest in the subject or speaker, though certain subjects may require some specialist knowledge to be fully understood. This should be clear from the event description.
Generally, videos shown will have previously been screened publicly (in cinemas, on TV or on the net). As a rule these would be rated 15 (British Board of Film Classification). If you need to know more about the specific content of an event, contact us beforehand.